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Monthly Archives: February 2014
Six Sigma – Key Concepts
At its core, Six Sigma revolves around a few key concepts. Critical to Quality:- Attributes most important to the customer. Defect:- Failing to deliver what the customer wants. Process Capability:- What your process can deliver. Variation:- What the customer sees … Continue reading
Six Sigma.
Six Sigma Six Sigma is designed to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. In the opinion of business and quality improvement experts, it … Continue reading
What is ISO?????
ISO ISO originated from the union of two organisations – the ISO (International Federation of the National Standardizing Associations) and the UNSCC (United Nations Standard Coordinating Committee). In 1946 over 25 countries met at the Institute of Civil Engineers in … Continue reading
Quality Assurance
Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers. QA is applied to physical products in pre-production to verify what will be made meets specifications … Continue reading