Category Archives: Quality Assurance

System Diagrams


Introduction System Dynamics is the study of the behavior of complex systems – seeking to understand the web of relationships between activities and to identify the linkage between cause and effect. System Diagrams are models used to visually express the dynamic forces acting … Continue reading

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What is 5S in Six Sigma?


The 5S methodology focuses upon the effective organisation and standardization of workplace processes. To summarize 5S simplifies your workplace environments and assists with the reduction of wastage and other forms of non-value adding activities whilst improving quality, effectiveness, process efficiency … Continue reading

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6 unexpected ways Six Sigma can benefit your company


Six Sigma is a management methodology which allows companies to use data to eliminate defects in any process. For a process to have achieved Six Sigma, a process must not produce a defect – that is anything outside of customer … Continue reading

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Value-added Flow Chart


The value-added flow chart is a mechanism to improve cycle times and productivity by visually separating value-adding from non-value-adding activities. The process is very straightforward, as outlined below: List all of the steps in a process from beginning to end. Create … Continue reading

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Project Priority Calculator


With limited resources, you can’t improve every process at once, so it is imperative to identify those projects that have the highest priority. The following table is an example of a prioritization matrix whereby each of five factors is given a … Continue reading

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Using Lean Six Sigma for IT Projects


When considering the implementation of a Six Sigma program for your IT Department, the most popular approach is using Lean Six Sigma. The ability to quickly eliminate waste appeals to businesses from a financial perspective and this streamlined approach makes … Continue reading

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Lean Roadmap


Lean Roadmap – Sense out of Alphabet Soup One of the questions that we are most frequently asked is: “How do we possibly make sense out of all the alphabet soup of programs and techniques for continuous improvement – Lean, … Continue reading

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How to Become a Six Sigma Green Belt


Six Sigma is a statistical approach used in business to achieve quality improvement. Its main aim is to completely rid a company of variation within products or services. In order for a company to complete a six sigma project, an … Continue reading

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Error-Proofing


Definition: Error-proofing refers to the implementation of fail-safe mechanisms to prevent a process from producing defects. This activity is also know by the Japanese term poka-yoke, from poka (inadvertent errors) and yokeru (to avoid) – pronounced POH-kuh YOH-kay. Although this common-sense … Continue reading

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Design of Experiments (DOE)


1. Introduction The term experiment is defined as the systematic procedure carried out under controlled conditions in order to discover an unknown effect, to test or establish a hypothesis, or to illustrate a known effect. When analyzing a process, experiments are often … Continue reading

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